Do you have any doubts or questions for us?

Don't hesitate to contact us! Fill out the form below or click the WhatsApp button (+39 339 573 9096) to start a conversation with one of our assistants!

Alternatively, you can write us an email at: customer@exton.it

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Before contacting us, try looking for answers to your questions in the FAQ section below!

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Frequently Asked Questions

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and cash on delivery.

Is the payment secure?

Yes, all transactions are protected by advanced encryption systems to ensure maximum security.

What is the shipping cost?

Shipping is always free throughout Italy.

Where do you ship orders?

We ship throughout Italy and abroad via selected express couriers.

How long does it take to receive my order?

Orders are prepared within 24 working hours and delivered within 24/72 hours (48/72 hours for Sicily, Sardinia and Calabria).

Can I track my shipment?

Yes, you will receive the tracking code by email as soon as the package is handed over to the courier.

Can I return or exchange a product?

Of course, you're entitled to a free return or exchange. Just contact our customer service team and we'll take care of the rest.

How long does it take to return an item?

You have 14 days from delivery to request a return or exchange.

What materials do you use for Exton shoes?

We select only the highest-quality leathers from certified Italian suppliers. Each material is chosen to ensure comfort, durability, and lasting beauty.

Are your shoes Made in Italy?

Yes, all Exton shoes are entirely made in Italy: from design to leather cutting, up to artisanal assembly.

How can I care for leather shoes?

We recommend cleaning them with a soft cloth and specific leather products. Avoid prolonged exposure to sun and heat sources.